We’re Experiencing Technical Difficulties—Here’s How to Place Orders
After a full day of dedicated work on our ERP and e-commerce upgrade, we’ve made significant progress. CSD is up and running, but unfortunately, our e-commerce platform is still not fully live.
While we’re not yet ready to launch the new site, our team is actively addressing the final bugs and working diligently to bring everything online as soon as possible. In the meantime, both our old and new e-commerce sites will be temporarily unavailable.
Here’s what you need to know:
- We are still fully able to process orders and meet our service level agreements!
How to Place Orders:
While the site is temporarily down, please submit all orders through one of the following methods:
- Email Orders: Send your order details to weborders@mnair.com
- Call In Orders: Call our Customer Support Line.
- Territory Manager / Sales Engineer: Contact your dedicated Territory Manager or Sales Engineer directly for help.
- Phones are open and fully staffed!
We understand this isn’t the exact timing or outcome you had hoped for. Every step we take gets us closer to the new, better platform—and the end result will be worth the improved experience!
Thank you for your patience, and rest assured, we’ll have this sorted out soon!